Terms & Condition

A. TERMS & CONDITIONS

Please carefully review the terms and conditions of this policy ("Terms and Conditions" or "TOC") before using the website magnorshop.ro ("website"). MAGNOR Trading reserves the right to restrict access to the website for any user who does not comply with the TOC and/or engages in illegal activities.

The services provided by MAGNOR Trading through the website may be used by any user, as long as these conditions are respected. By using the website, you indicate your full acceptance of the rules set forth herein.

The purpose of the website is to inform all potential clients and existing clients about the services offered by MAGNOR Trading in the area of pawnshop lending, providing comprehensive information about all types of services, products that can be used to cover contractual purposes, information about the organization's locations, as well as many other practical contact information or job opportunities within the organization.

MAGNOR Trading makes continuous efforts to maintain the accuracy of the information on this website, although inadvertent errors may occur (e.g., some specifications or prices may be modified or contain operational errors).

All promotions presented on the website are valid while supplies last. We disclaim responsibility for any situation that may arise due to software errors or technical malfunctions on the server.

B. INTELLECTUAL PROPERTY RIGHTS

MAGNOR Trading reserves all and any rights to the software and content associated with the website, including but not limited to the photographs made available to you on or through this website.

All of these remain the property of the company and are protected in accordance with applicable national laws or international treaties. You may store, print, and display website content solely for personal use.

You are not authorized in any way, directly or indirectly, to publish, distribute, reproduce, modify/adapt/create derivative works, or use in any other commercial activity, in any format, text, photographs, or any other information or materials displayed on this website.

In the absence of a contrary provision in this document or separate notice on the website or other medium chosen by MAGNOR Trading, all and any trademarks, trademark holders' names, or addresses, designs/models representing and displaying products subject to pawn and sale services do not have any kind of commercial or other relationships with MAGNOR Trading.

In the case of references to a third party's trademark or another denomination, these are used legally, verified, and assumed, in accordance with fair practices in the industrial or commercial field, to describe or identify the products and their characteristics sold by MAGNOR Trading, as well as its services.

MAGNOR Trading declares and undertakes to respect the intellectual property rights of third parties.

If you have reasonable grounds to suspect that any content (including photographs), services, or products offered for sale, sold, and promoted through the website violate intellectual property rights, you can report the violation in writing - by providing your full name, address, and contact details [email and/or telephone number], including a signature, a direct link from the website where the material in question is located, a presentation of the alleged violated right, and supporting reasons and evidence - using the contact information provided below in the section "Contact MAGNOR Trading", subsection dedicated to this purpose.

C. CONFIDENTIALITY

All contained information is the property of MAGNOR Trading. The company undertakes not to transmit users' personal data to third parties and to use them solely for the purpose of establishing contact with its customers and informing them about aspects related to the operation of the website and its offers.

The company retains the minimum personal data necessary for the proposed activities, for the purpose of subsequent bidding and contracting activities, and uses them only for the purpose of fulfilling the customer/client prospect's request, as well as informing users about the status of their account on the site, the progress and status of orders, evaluating offered products and services, and processing data or administering the customer base.

MAGNOR Trading may notify users of current offers through the weekly newsletter and may send congratulations, gift coupons, or other special messages only if they have provided their prior consent.

MAGNOR Trading is committed to respecting privacy and personal life. Therefore, we will inform you below about the processing of personal data when using the website or any loyalty card received from us.

MAGNOR Trading is responsible for compliance with the provisions of the General Data Protection Regulation (GDPR). Our data protection practices comply with applicable data protection legislation in force.

Personal data includes all data that refers to you personally. For example, your name, email address, or user behavior when using our electronic media.

All services and products offered are only available to customers or prospective customers who have reached the age of 18, as MAGNOR Trading does not allow activities for minors.

Regarding the services on the website, you have provided us with the following personal data for registration and, by extension, for the provision of our basic services: • first name and last name • address (street, number, postal code, city) (voluntarily provided during online registration) • email • phone • company name, if the purchase is made on behalf of a company • delivery address

Although the website provided by MAGNOR Trading offers the option of payment by card, MAGNOR Trading does not retain the card-related data. All payment data will be sent directly to the processor authorized by MAGNOR Trading to carry out these activities, namely MobilPay.

For the transmission of purchased items, at the customer's request, MAGNOR Trading provides the minimal necessary data (name, first name, address, phone) for shipping to the courier company.

These data are essential after creating your customer account, especially for contract execution and the potential use of a loyalty card. Upon opening a customer account, a customer number is assigned to you, which is allocated to your personal customer data, as this number allows for the unique identification of you as an individual.

You have the possibility to change this data by contacting our support services at suport@magnor.ro or at the address of the personal data protection officer (DPO) dpo@magnor.ro.

Your usage data and purchase behavior data will be retained for 3 years. However, your basic data will be retained for the duration of the contract and for a period of 5 years after the last activity.

Your data is stored entirely within the EU, and transmission or processing outside of this space is not permitted. We implement technical and organizational security measures to protect your data from unauthorized access to the greatest extent possible. In addition to securing the operating environment, for example, in certain areas (customer account, contact form for the site), we use encryption. The information you provide will subsequently be transmitted in encrypted form using the SSL (Secure Socket Layer) protocol to prevent third-party misuse of data. You can identify this by the presence of a closed padlock symbol in your browser's status bar and the address bar starting with "https". Data security will be adjusted according to the current state of technology.

Your rights according to the GDPR regulation, which MAGNOR Trading undertakes to respect, are as follows:

a. Right to Information

You have the right to request information from us at any time about the data stored about you, as well as their origin, recipients or categories of recipients to whom this data is transmitted, and the purpose of storage. For all subsequent copies, except for the first copy, reasonable administrative costs may be charged. This does 

not apply to the communication of information electronically.

b. Right to Withdrawal

If you have given your consent for the use of data, you can withdraw it at any time with effect for the future without giving reasons. To do this, simply send an email to dpo@magnor.ro. Alternatively, you can send the withdrawal notification by mail to the address 60 Vaselor, 4th floor, District 2, Bucharest. If you receive advertising offers by email or SMS, you can click on the "Unsubscribe" link at the end of each advertising offer or send an email to dpo@magnor.ro to exercise your right of withdrawal.

c. Right of Rectification

If the data stored about you at MAGNOR Trading is incorrect, you can correct it at any time in your customer account or allow us to correct it.

d. Right of Erasure and Blocking

You have the right to block and delete the data stored about you at MAGNOR Trading. The deletion of your personal data can be done at any time, in accordance with the paragraph below, through the form you receive from our support center or by using our contact information for this request. Your data is usually deleted immediately but no later than one month after the application of this right. If deletion contradicts legal obligations to retain data established by law, contract, or tax, commercial or other statutory regulations, instead of deletion, your data may only be blocked. If this is the case with your customer account, you will receive a notice from us to this effect. After deleting your data, you will no longer receive information.

If you have not used the loyalty card for 3 years from the start of the contract, the activation of the deletion right is no longer necessary. All personal data that no longer need to be stored for legal reasons will be deleted after the above-mentioned period. Personal data, such as basic data, which must not be deleted due to legal reasons during storage, will be blocked for your security.

e. Right to Data Portability

If you request personal data provided, we will provide or communicate this data to you or another responsible person in a structured, common, and electronically processable format, if desired. The latter only if this is technically feasible.

f. Right to Objection

You have the right to object to data processing for direct marketing purposes at any time and without giving reasons. In addition, we draw your attention to the fact that by refusing all data processing processes, the completion of the contract for the customer card and the execution of customer programs may be limited or no longer possible.

g. Extended Rights Regarding Data Processing for Personalized Evaluation

In addition to the rights mentioned above, regarding data processing for personalized evaluation purposes, you have the additional right to participate as a natural person in the decision-making process, the right to object, and the right to express your point of view.

h. Contact (for the enforcement of data subject rights)

If you contact us by email at dpo@magnor.ro or by mail at the address 60 Vaselor, 4th floor, District 2, Bucharest, the information you provide (your email address, your name, and your phone number if applicable) will be stored by us to respond to your questions or satisfy your request. Data that appears in this context will be deleted after the storage space is no longer necessary or will be limited if there are legal retention obligations.

i. Right to Lodge a Complaint

In case of complaints, please contact the authority mentioned below. In addition, you have the right to file a complaint with a supervisory authority regarding the processing of your personal data if you believe that your data protection rights have been violated.

Contact MAGNOR Trading

Questions regarding all data processing related to services provided by MAGNOR Trading can be addressed at any time to:

dpo@magnor.ro, suport@magnor.ro

Data Protection Officer: email: dpo@magnor.ro; phone: 021.310.40.48; address: 60 Vaselor, 4th floor, District 2, Bucharest.

Questions related to the content of the website magnorshop.ro or a report of an intellectual property rights infringement can be submitted in writing to the company's address or by email using the contact details below:

Email: suport@magnor.ro Phone: 021.310.40.48 Address: 60 Vaselor, 4th floor, District 2, Bucharest.

We assure you that it is part of MAGNOR Trading's policy to promptly analyze and verify your questions, and to respond as quickly as possible, including to any reports of intellectual property rights violations, and, in any case, to take the necessary measures immediately.

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